Return Policy

We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in new, unaltered and unused condition without showing signs of wear or damage in any way.  

 

• You must contact us first for consent to return.
• Customer is responsible for return shipping charges and shipping arrangements.
• A 20% restocking fee will be charged for all returns
• Any signs of wear, damage, or partial use will cause the refund to be denied.
• Materials cannot be folded into a box. They must be returned in the same manner as received
• Cut yardage 3 yards and under will not be accepted as a return
• Special orders, foam, marine carpet, any backed folded carpet, or sale items will not be accepted as a return
• All returns, refunds, and exchanges are at the sole discretion of Rushin Upholstery Supply.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit.

 

Refunds are contingent upon inspection of item(s) once we receive it.

 

Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

 

Return Instructions

To return an item, please email customer service at support@rushinupholsterysupply.com to receive a Return Merchandise Authorization (RMA) form. After receiving and completing, place the form inside the packaging and ship your return to:

Rushin Upholstery Supply

ATTN: Returns

2600 Welch Street
Little Rock, AR 72206